Official Box Office of the Florentine Civic Museums

Official Box Office of the Florentine Civic Museums



Number of Tickets




Number of Tickets


Museo di Palazzo Vecchio

Ticket from

15.00 euro


Palazzo Vecchio hosts the Municipality of Florence, therefore it often hosts events closed to the public. Find the May and June closures on the official website>Museum di Palazzo Vecchio

Palazzo Vecchio symbolises the city and has been its seat of government for more than seven centuries. Its fantastic sights, bearing witness to every major phase in Florentine history and art, include the ruins of the Roman theatre in its archaeological crypt, its sumptuous monumental apartments decorated by celebrated 15th and 16th century artists, and the breathtaking views to be had from its battlements and tower. The palace also houses such masterpieces of art as Donatello's Judith, Bronzino's paintings in the Chapel of Eleonora and Michelangelo's Victory.


Pre-purchase recommended
Info: +39 0552768 224 /

Groups up to 24 people + 1 guide are allowed insides


This palace is also the seat of the city council. Unfortunately this means that on certain special occasions when institutional ceremonies are scheduled, the museum may be totally or partially closed to the public.

We cannot always tell a long time in advance whether closure is going to be total or partial, so we strongly advise you to check the "Visitors please note" section before starting your visit.
The ticket is valid for six months from the day of purchase, so you can always buy your ticket on one day and visit the palace on another.

15 peolpe max. (guide included). Tickets must be prebooked on line.

Children under 6 not allowed. People under 18 must be accompanied by an adult.
In the event of rain the Arnolfo's Tower will be closed to the public while the medieval guardwalk will be accessible.

SEDIA_ROTELLE Access for disabled visitors is via the side entrance in Via dei Gondi.
The two main floors of the museum are wheel-chair accessible, but unfortunately architectural barriers prevent access to the mezzanine floor and to some of the educational activity locations.

are temporarily inaccessible


INFO InfoPoint
Situated on the ground floor in the Cortile della Dogana, inside the ticket office.
Information and reservations for guided tours and educational activities.
Multi-media guides for hire in Italian, English, French, German, Russian and Spanish.

Situated on the ground floor in the Cortile della Dogana, next to the ticket office.
The bookshop stocks art books, catalogues, guides to the city and its museums in various languages, children's books and games and a vast range of items and gadgets relating to Palazzo Vecchio and to Florentine works of art.

DEPOSITO Cloakroom
Situated on the ground floor in the Cortile della Dogana, in the ticket office area.
Visitors must leave all umbrellas, backpacks and large bags in the cloakroom, free of charge.
Students must leave their backpacks in the cloakroom.
Wheelchairs and strollers may be borrowed free of charge.

The lift, which is situated on the ground floor in the Cortile della Dogana, is for the use of visitors with reduced mobility only.

Situated on the second floor of the museum, by the exit from the Hall of Lilies (Sala dei Gigli).
Temporarily inaccessible.

Piazza della Signoria
Tel. Ticket Office + 39 055 2768325


Archeological site is temporarily closed.

Monday/Tuesday/Wednesday/Friday / Saturday /Sunday - 9 a.m.-7 p.m.
Thursday: 9 a.m - 2 p.m.

Monday/Tuesday/Wednesday/Friday - 9 a.m.-5 p.m.
Thursday: 9 a.m. - 2 p.m.
Please arrive 15' before your visit

Last entry: one hour before closing time

Giacometti - Fontana. La ricerca dell'assoluto (2 marzo - 4 giugno 2023)

Alberto Giacometti e Lucio Fontana per la prima volta insieme in un progetto museale inedito presenta l’incontro ideale e il dialogo potente fra due giganti del Novecento, grazie al confronto straordinario fra capolavori in arrivo dall’Italia e dall’estero.

Dal 2 marzo al 4 giugno 2023 la mostra Giacometti – Fontana. La ricerca dell'assoluto, a cura di Chiara Gatti e Sergio Risaliti, sarà esposta all’interno degli spazi monumentali del Museo di Palazzo Vecchio, in particolare nella Sala delle Udienze e nella Sala dei Gigli, dove oggi si conserva la celebre Giuditta di Donatello. Firenze ospita un doppio appuntamento ideato da Sergio Risaliti, direttore del Museo Novecento, che affonda nella ricerca inesausta e ostinata dei due maestri, protagonisti di un viaggio parallelo che intende suggerire nuove strade di analisi e sondare nuove interpretazioni.

Per la prima volta saranno messe in relazione queste due colonne portanti del XX secolo, così distanti nelle attitudini e nella vita, ma altrettanto legate da una riflessione sulla verità nell’arte, conquistata attraverso l’esperienza della materia e insieme dell’immaginazione, in bilico fra la dimensione primordiale del tempo e quella cosmologica dello spazio. Un colloquio che vuole suscitare domande piuttosto che dare risposte, per stimolare il dibattito critico e inattese narrazioni attorno ad affinità di pensiero e riferimenti condivisi.

Una mostra in cui le opere accostate acquistano la potenza evocativa di un sogno, la cui presenza come in un sogno va interpretata cercando risposte lontane nel tempo e nel futuro. Maggiori info su costi e orari
go to the exhibition page >>

From March 2 to June 4 the ticket price is integrated with the exhibition Giacometti – Fontana. In Search of the Absolute set up in the spaces of the museum itinerary.

Select the number of participants

More than 25 years old Full € 17.50 + presale € 1
Reduced € 15.00 + presale € 1
Admission free

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